Is Your Cat Turning Your Home into a Litter Box?
You adore your cat, but the ongoing toileting issues have you at your wits' end. You're incredibly frustrated by the constant cleaning, and it feels like you've tried everything – every online tip, every product on the shelf.
You've invested heavily in carpet cleaners, deodorisers, enzymatic solutions, and experimented with different litters and trays. Your cat has been given a clean bill of health by your vet, and maybe you've even plugged in those calming diffusers.
But the problem persists, and it's a constant drain on your finances and your emotional well-being.
You're caught in a cycle of worry and frustration:
😟The lingering odours: "Can I smell pee?!" "What will visitors think?"
💸The mounting damage: to your floors and furniture.
❓The nagging question: "Why won't they just use the litter box?"
And you worry about your cat:
🐈Are they unhappy?
🐈Are they stressed?
🐈What are they trying to tell me with this behaviour?
It feels like you've tried everything, and nothing has worked. It's easy to feel defeated and disheartened with this incredibly common, yet frustrating, problem.
But there is genuine hope.
Imagine Your Home Clean Again
Picture this:
👀You're not constantly scanning the floor for messes
🏠You're no longer dreading guests or second-guessing every scent
😸Your cat is relaxed, happy, and reliably using the litter box
❤️The relief of just enjoying your feline friend again, without the underlying stress of finding a rogue pee or poo!
This isn’t a dream—it’s what many of my clients achieve after just one consultation.
“Once I put your recommendations in to place, there has been only one episode of spraying. The effect of your interventions were so sudden and complete it was astonishing. I am enormously grateful to you for your help, which has been transformative for both Smokey and me.”
“After years of progressively worsening litter issues, Margaret hasn’t gone out of the litter tray once since we put into place your recommendations. It’s made a phenomenal difference, she seems happier, and our relationship is better for it.”
Tailored Advice – From an Expert You Can Trust
I'm Mat Ward, a Clinical Animal Behaviourist with top-tier accreditations and extensive experience in solving complex cat toileting issues - especially those no one else has been able to fix. My approach is science-backed and results-focused. My services are also insurance-approved.
Through a personalised Zoom consultation, you’ll:
🔍 Get clarity on why your cat is toileting inappropriately - by uncovering the emotional, environmental, or behavioural triggers.
🛠️ Receive a practical, step-by-step behaviour plan tailored specifically to your home, your routine, and your cat.
👍 Learn how to apply effective techniques that promote lasting change.
❤️ Strengthen the bond with your cat—free from frustration and mess.
Let’s Solve This Together
Ready to reclaim your home and enjoy your cat again, without the stress of inappropriate toileting?
Many pet insurance policies provide cover for my services.
Why Cat Guardians Choose Me
Anyone can call themselves a cat 'behaviourist'. Your cat deserves an expert with proven, accredited qualifications.
🕰️ Experienced: I’ve helped thousands of pets and their people over 26 years, and I have the expertise to help you achieve lasting results.
🎓 Qualified: My Master's degree in Companion Animal Behaviour and accreditation from the most respected organisations in the field ensure you're receiving the best advice for cat toileting problems.
👍 Effective: My science-backed methods deliver real, lasting change for you and your cat.
❤️ Humane: I use ethical and kind techniques that prioritise your cat’s well-being.
💸 Insurance-approved: Many pet insurance policies cover my fees, making expert help more accessible.
🤝 Here to support, not to judge: I believe in creating a safe and supportive space for cat owners. You won't find any judgment here, just understanding and guidance.
“I highly recommend Mat. After seeking his advice about my cat urinating outside the litter tray, a problem we had been dealing with for over 12 years, his recommendations have completely resolved the issue! We haven’t had a single accident since.
Overall, this has made a huge difference to both Riley’s wellbeing and our bond. I’m no longer feeling stressed or frustrated, and our relationship has improved because of it.
I only wish I had contacted Mat years ago!”
Your cat toileting Consultation Package: £370
Your personalised Zoom consultation is where you’ll finally get clear answers and a tailored strategy. We'll uncover the reasons behind your cat’s unwanted toileting, and I'll provide you with a clear, step-by-step plan to end the cycle of accidents.
🧠 In-depth Zoom Consultation
A relaxed, supportive session (typically around 2 hours) where we explore the root causes of the problem, and create a tailored plan for success.
📄 Personalised Written Report
A clear summary of everything we’ve discussed, providing a clear roadmap for your cat’s toileting transformation.
🗓️ Three Months of Ongoing Support
Reach out by email or WhatsApp with questions or videos to review, and I’ll help you troubleshoot and stay on course.
🤝 Vet Collaboration
I work with your vet to rule out or address medical causes and support a collaborative solution.
💸 Insurance-Approved Documentation
I’ll provide the reports and paperwork your insurer needs to support a behaviour claim.
“With Mat’s advice the problem was sorted literally overnight and Jum Jum has been happily using his litter tray full time since! My friends and relatives are equally delighted and are now looking forward to visiting again! Thank you Mat for all your help - and restoring my sanity!”
Real stories, real results
Read more about how I have helped resolve toileting issues
Smokey
I wanted to update you regarding Smokey, our young Bengal cat who was spraying in specific places in our home. Once I put your recommendations in to place, there has been only one episode of spraying.
The effect of your interventions were so sudden and complete it was astonishing. I am enormously grateful to you for your help, which has been transformative for both Smokey and me.
Wendy Wighton-Benn, Edinburgh
Jum Jum
My gorgeous Burmese cat Jum Jum preferred to poo on the floor rather than use the litter tray. For a year I had tried everything I could think of to encourage him to use the litter tray but everything failed. I knew it was time to seek professional help when I had guests from London staying this summer and one of them accidentally stood in one of Jum Jum’s ‘offerings’.
During my search for a cat behaviour expert I was particularly impressed by Mat’s credentials and testimonials but even so I had my doubts about whether Jum Jum’s behaviour could be positively modified, given the duration of the problem and the extent of my previous intervention attempts.
I couldn’t have been more wrong because with Mat’s advice the problem was sorted literally overnight and Jum Jum has been happily using his litter tray full time since! My friends and relatives are equally delighted and are now looking forward to visiting again!
Thank you Mat for all your help - and restoring my sanity!
Adele Martin, Fife.
Harry
We had a serious problem with our Ragdoll cat Harry spraying indoors every day, and so booked a consultation with Mat. Mat travelled to see us all in our own home environment which meant he could observe Harry’s behaviour and see how his life was structured. Mat gave us some fabulous advice on every aspect of the problem and helped us better understand life from a feline perspective. Harry is so much better behaved now, and more importantly we think he is leading a happier and more stimulating life. He has also become a lot more affectionate!
We would recommend Mat to anyone with any sort of pet behaviour problem and will certainly be recommending him to our local veterinary service.
Thank you again Mat for your great help and advice.
Eleanor and Stephen Fielding, Galashiels
Moseley
Moseley decided after 11 years of using a litter tray, that he preferred using the hall floor to toilet. This made for a very unpleasant 'al fresco' toileting area in our house. The impact of this was dreadful for ourselves and Moseley, our normally harmonious home was no more. We couldn't use the front door, had a very smelly hall floor and Moseley and I were not the best of friends, both very much stressed.
After checking for possible health reasons for this behaviour, the vet recommended consulting Mathew for help. Mathew came out to the house, assessed the situation and gave clear instructions both verbally and in a written report. I have to say I was skeptical of the solution (I felt it couldn't be that simple!) working. But, it worked immediately. We now have our hall back, a clean floor, no smell and use of the front door again! Oh and we now have a much happier and contented cat. We are all friends again. I can't thank Mathew enough.
Carole, Edinburgh.
Margaret
I just wanted to thank you very much for the advice you provided. I can’t believe it took me that long to get in touch in the first place!
After years of progressively worsening litter issues, Margaret hasn’t gone out of the litter tray once since we put into place your recommendations. It’s made a phenomenal difference, she seems happier, and our relationship is better for it.
I can’t thank you enough. I heartily recommend you!
Nick Wright, Edinburgh.
Cassius
I really cannot recommend Mat enough! His knowledge and expertise are second to none.
For the past few years we have been struggling with our male cat urinating outside of his litter tray, reaching out to Mat for help was the best thing we did. I found the zoom session very informative and thorough, I learned a lot. We had a solid plan in place going forward and although it has only been a couple of weeks the changes have been incredible.
Please do not hesitate to reach out to Mat for any of your pet behaviour needs because you will not regret it! We have went from feeling anxious and stressed most days waiting for it to happen or what next to finally feeling positive for the future and enjoying our boy again!
Thank you so so much.
Sophie Smith
Riley
I highly recommend Mat. After seeking his advice about my cat urinating outside the litter tray, a problem we had been dealing with for over 12 years, his recommendations have completely resolved the issue! We haven’t had a single accident since.
Riley is so much happier, and I’ve already noticed a big improvement in his fur, it has grown back on his legs and is starting to return on his tummy. It’s clear now that stress was a major factor.
Overall, this has made a huge difference to both Riley’s wellbeing and our bond. I’m no longer feeling stressed or frustrated, and our relationship has improved because of it.
I only wish I had contacted Mat years ago!
Ashley, Galashiels
Arnie and Stripe
Mat is absolutely fantastic - I could not recommend him more highly!
I went to Mat to help me with my 2 indoor cats trouble with using litter trays. The problems had been happening for over a year, I couldn't fix it whatever I tried and had settled for the temporary 'solution' of using puppy pads and hoping for the best.
I had an extremely comprehensive 2 hour video call with Mat where he impressed me with his vast experience and knowledge but also the quality of his kind and patient communication style. His detailed written report which explained the problem and action plan alongside useful links to recommended products I needed to buy, alongside continued email support, was exactly what I needed. I even learned about how to be a better cat Dad in other unrelated areas as they came up in conversation, as a bonus!
After I had implemented his recommendations, the issue immediately resolved itself within a week of our call! He is still on hand over the next few weeks in case I need any further support.
I cannot thank Mat enough for facilitating this change, the impact on my day to day routine is huge. I had genuinely tried all of the obvious tips and recommendations I had researched online, but nothing had worked. This left me completely disheartened. Now I feel confident that even if something changes in future, I know exactly what to do to fix it.
Jonny, London
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Why Cat guardians choose me
Anyone can call themselves a cat behaviourist; why should you invest your precious time and money with me?
Consultation information
Find out about the behaviour consultation process.
