Moseley

Moseley decided after 11 years of using a litter tray, that he preferred using the hall floor to toilet.  This made for a very unpleasant 'al fresco' toileting area in our house.  The impact of this was dreadful for ourselves and Moseley, our normally harmonious home was no more.  We couldn't use the front door, had a very smelly hall floor and Moseley and I were not the best of friends, both very much stressed. After checking for possible health reasons for this behaviour, the vet recommended consulting Mathew for help. Mathew came out to the house, assessed the situation and gave clear instructions both verbally and in a written report.  I have to say I was sceptical of the solution (I felt it couldn't be that simple!) working.  But, it worked immediately.  We now have our hall back, a clean floor, no smell and use of the front door again!  Oh and we now have a much happier and contented cat.  We are all friends again.  I can't thank Mathew enough.

Carole and Seamus

Edinburgh: December 2009

Astar

We had a big problem with our 2 year old collie, growling, snapping and lunging at dogs and barking at people. After seeing a couple of dog trainers, and attending obedience classes, we couldn't see much improvement and didn't feel like we were on the right track to tackle the problem. Although we were tired of dealing with it and almost gave up, we decided to take our last chance and contacted Mat. He gave us a lot of advice on our dog's problem and also the confidence to work on it and stay positive. His method is kind and easy to implement and our dog's response was amazingly good. Now, we feel like we are on the right path to solve the problems that made our life so stressful.
 
Putting his method (show the dog what's good instead of punishing for what's bad) into practice, Astar is now walking off lead around other dogs, and although she is still wary of dogs that are too interested in her, with just one word I'm able to stop her aggressive behaviour. We can get her focus in a second. It feels like she has really started thinking before acting. She is much more relaxed; she managed to ignore a boxer and sniff a greyhound. She has almost completely stopped her mad barking. I never thought that I would be able to have my dog walking at heel, off-lead, and ignoring other dogs. I thought she was untrainable. I'm much more relaxed now, so I guess she's picking up on that as well.
 
We had some people visiting for a week, including a 9-year-old girl and they were the best of friends by the next morning of their arrival (it turned out it's not so hard to convince Astar that children are fun).
 
Although I know that we haven't finished our training, and she will continue to get better throughout her life, and that she will never be completely ok with all dogs, I couldn't ask for a better result now.
 
Previously I was so unhappy with Astar and with myself for failing, but now I own a happy, confident and such an obedient dog that I really look forward to our walks every day. I couldn't be more grateful for Mat's help.
 
Thank you so much Mat for changing our stressful life with Astar into a happy life, full of fun and hopes for the future.
 
Thank You!
 
Ewa

Edinburgh: November 2009

Willow

Our wonderful family dog Willow was attacked earlier this year and this seemed to change his nature.  He became aggressive and defiant – having tried everything I contacted our vet, who suggested Mat.  After an afternoon of calm observation and engaging retraining work, Willow was already responding.  I put into practice the clear and detailed instructions in Mat’s report and over a couple of weeks we had our old dog back again, even better than before.  Most importantly, I know that this is a work in progress and I am more attuned to little signals from Willow if he is uneasy, so I can look out for him and he can relax.  Our family is delighted to have had Mat’s encouragement and positive contribution.   I’m sure Willow would woof in agreement!

Elizabeth

Edinburgh: November 2009  

Bracken and Geordie

A long standing problem with one of my Gordon Setter dogs showing serious aggression to the other when visitors arrived was, to my astonishment, effectively resolved with Mat’s help.

Although Geordie and Bracken were the best of friends 99% of the time, Geordie’s desire for sole attention when people arrived resulted in competitive aggression between them which was very stressful for visitors and myself. I had reached the stage of dreading anyone suggesting a visit. Mat came along and after spending time discussing my concerns, asking questions and calmly observing and interacting with “the boys”, he outlined an insightful and practical approach which to my delight ended up resolving the issue. This was something I had lost hope of achieving after consulting previously with other dog behaviour "experts" (who gave advice contrary to Mat's).

I can never thank Mat enough for resolving this problem in just one visit. His expertise, patience, and understanding has greatly improved the quality of both my life and that of my dogs.

Sheila Graham

Kelso: August 2009

Harry

We had a serious problem with our Ragdoll cat Harry spraying indoors every day, and so booked a consultation with Mat at Pet Behaviour Sorted.  Mat travelled to see us all in our own home environment which meant he could observe Harry’s behaviour and see how his life was structured.  Mat gave us some fabulous advice on every aspect of the problem and helped us better understand life from a feline perspective.  Harry is so much better behaved now, and more importantly we think he is leading a happier and more stimulating life.  He has also become a lot more affectionate!

We would recommend Mat to anyone with any sort of pet behaviour problem and will certainly be recommending him to our local veterinary service. 

Thank you again Mat for your great help and advice.

Kindest regards,
Eleanor and Stephen Fielding
Galashiels
October 2008

Ben

I first consulted Mathew after my 2 year old labrador, Ben, began exhibiting some aggressive behaviour towards strangers - such as growling at other people when we were out on walks.  This aggression ultimately led to Ben biting a family friend when he entered our home for the first time, and as such, we felt we had to consult our vet for advice.  Euthanasia was suggested by our vet, as the bite had been fairly severe.  We contacted Mathew in December 2007 the same day of the incident, and he visited us within 24 hours, despite it being almost the Christmas vacation.  Mathew was instantly able to establish the reasons for Ben's aggression, and gave us detailed strategies to work with Ben to help conquer the problem.  He provided plenty of advice on the two lengthy face-to-face sessions that we had (including coming on walks with us) and followed this up with written advice, phone and email support.

Five months on in 2008, we have a different dog - and we are different owners.  Thanks to Mathew, walks are again a pleasure, and there have been no further incidents since we saw Mathew in December.  Christmas 2007 was dreadful for us in that we had to face the real possibility of getting a family pet we dearly love euthanised.  This is no longer a worry, as the strategies we have employed at Mathew's direction have indeed 'sorted' our pet's behaviour.  Due to the measures we now employ, I would be confident that Ben will not bite again.  I am also 100% confident in recommending Mathew Ward to any pet owner with a pet with problem behaviour.

Evelyn, Haddington.

Hercules Morse

Hi, it’s been ages since Hercules Morse was with you and thought you really should have an update as to how the big fella has been.

Escapes from our property = 0

Dogs attacked = 0

Children eaten = 0

He is decidedly more chilled and sure of his place in the household. We have learnt so much from the experience and it was invaluable. There are other dogs our area who are likely to be in touch (or should I say their owners) who after hearing and seeing our success have asked for contact details.

Huge thanks….

Leanne, Steve, Zac, Charlotte, Hercules Morse, Gismo and the 5 cats.

Sparky

Dear Mat,

I am writing to thank you for the incredible work that you have done with my dog Sparky.

I adopted Sparky at the age of 7 months from the Pound. To my horror, he was a nightmare to deal with. It began with an obsession with attacking other dogs or anything else that moved. It evolved into constant barking at my front window (at anyone or anything that passed) as well as escaping over fences, through windows in order to attack whatever he could find outside. He even resorted to eating his way through a window frame as well as my back door in order to escape. I became a prisoner in my own home, unable to open windows on a hot summer day or leave the door open even for a brief moment. Sparky was a prisoner too; only ever going outside with a strong metal lead attached to him and this with me using all my strength to hold him. A daily walk of course was out of the question.

I came to the Behaviour Clinic after watching your animal training segments on television. I thought that if you could do the amazing things you do with the animals that you have, then surely you could help me decide what to do with Sparky. After an initial consultation that was courteous, educational and professional, I decided to entrust you with Sparky, with the theory that if you could do nothing for him, then he could be put down with a clear conscience.

After three short weeks, I returned to find a new dog waiting for me and I am absolutely ecstatic with the results. Sparky now responds to commands, of which the most important is ‘come’ and ‘watch me’. I am able to release him in my yard without a lead and he no longer rushes at the fence in order to jump it. He even focuses on me when a neighbouring dog is seen, instead of looking to attack it. I can even take him on walks. An added bonus is his affectionate manner with me. He is eager to please, responding instantly to my commands as well as cuddling up on the couch with me. As a result, his fate is sealed. He will not be put down, but remain my faithful and loyal pet until the end.

It is difficult to put into words my gratitude, so I can only highly recommend your services for all those dog owners that would like assistance to have the perfect pet. If a miracle can take place with Sparky being such a difficult pet, then there is hope for all dogs.

With my heartfelt thanks,
I remain,
Yours sincerely,

Frances Louard

Bridie

Dear Mat,

I am writing to say a heartfelt thank you from Ivan and myself for the effort you put into helping us with Bridie – she is a different dog.

Her discipline has improved 70% and is simple and easy to reinforce when she plays ‘the deaf dog’.

You have performed a miracle in our lives for our dog and we are very grateful.

Both Ivan and I would never hesitate to recommend you to people with a problem pet. It would be the most loving thing anyone could do for their pet.

Thank you again,

Kind regards,
Allie and Ivan Nagel

© Mathew Ward 2009